Shipping - Postage Information
All orders placed on our AU site ship from our warehouse in China. We ship all orders within 1-2 business days.
We offer free AirMail shipping over AUD $70 for your order. AirMail typically takes about 3-6 weeks for delivery.
If you select AirMail at checkout you will use one of the following options to track your package:
We also offer Express shipping which takes between 5-10 business days for delivery. Express shipping costs are based on the weight of your order and the distance it is being shipped. We charge actual shipping rates that are calculated automatically when the order is placed. Please note: for express shipping (DHL), duties-and-taxes may apply.
If you select Express Shipping at checkout you will use one of the following options to track your package:
Shipping time is affected by customs and global weather. If you need your dress for a specific date, please contact our customer service department before ordering to ensure we can meet your deadline.
Please note: You may be required to pay customs fees in order to receive the package within your country.
Approximate delivery time to the following countries is (Please note the AirMail figures listed below are approximations based on shipping history. They are not guarantees. If you want to guarantee you receive your product in time we highly suggest selecting Express shipping at checkout.):
AustraliaAirMail: 15-30 business daysExpress: 5-10 business days
New ZealandAirMail: 15-30 business daysExpress: 3-10 business days
For other questions, please contact firstname.lastname@example.org or chat with a friendly staff member using Live Chat.